Y&L Charter Yacht Charters
Privacy Policy
Effective date: October 8, 2026
Last updated: October 8, 2026
This Privacy Policy explains how Y&L Charter Yacht Charters (“we”, “us” or “our”), part of the Y&L Charter group, collects, uses, shares and protects your personal data when you visit https://yachtgreececharter.com (the “Website”), contact us, or book a charter through us.
We respect your privacy and process your personal data in accordance with the EU General Data Protection Regulation (Regulation (EU) 2016/679, “GDPR”), Greek Law 4624/2019 and other applicable data protection legislation.
1. Who We Are
The data controller responsible for your personal data is:
Y&L Charter Yacht Charters, part of the Y&L Charter group
Y&L Charter
Greece
Email: contact@yachtgreececharter.com
Telephone: +30 6975708949
2. Scope of This Policy
This Privacy Policy applies to the Website and to the services we provide. The Website may contain links to third-party websites. We have no control over how those websites collect or use your data, and we recommend reading their privacy policies before providing any personal information to them.
3. Personal Data We Collect
Information you provide to us. When you make an enquiry, request a proposal, subscribe to our newsletter or contact us by email, telephone, WhatsApp, live chat or contact form, we may collect your first and last name, email address, telephone number, country and city, together with the content of your messages and any files you share with us.
Booking information. When you book a charter, we may also collect your postal address and payment details. Depending on the charter and the requirements of the vessel and the port authorities, we may need your gender, nationality, ID or passport number, and date and place of birth, as well as the same details for the guests travelling with you. Where you provide information about other guests, please make sure they are aware of this Privacy Policy.
Information collected automatically. When you visit the Website, we and our service providers may collect technical and usage data through cookies and similar technologies, including your IP address, device type, operating system, browser type, language settings, pages visited, time spent on pages, referral source, and the date and time of your visit.
Messaging data. If you contact us through WhatsApp Business, we receive your phone number, name, profile picture and the messages you send.
4. How We Use Your Personal Data
We use your personal data to:
- respond to your enquiries and prepare charter proposals;
- arrange, confirm and manage your charter booking, including payments;
- share the necessary details with the vessel operator and, where required, port and other competent authorities;
- communicate with you before, during and after your charter;
- send you newsletters, offers and news about our services, where you have agreed to receive them or where permitted by law;
- analyse how the Website is used and improve its content, performance and security;
- measure and improve the effectiveness of our advertising;
- comply with our legal, tax and accounting obligations; and
- establish, exercise or defend legal claims.
5. Legal Bases for Processing
We process your personal data on the following legal bases under Article 6 GDPR:
- Contract: where processing is necessary to respond to your request before a booking or to perform our contract with you.
- Legal obligation: where we are required by law to process and retain certain data, for example for tax, accounting or maritime regulations.
- Legitimate interests: where processing is necessary for our legitimate business interests, such as improving our services, keeping the Website secure and communicating with past clients, provided these interests are not overridden by your rights.
- Consent: for non-essential cookies, analytics and advertising technologies, and for marketing communications where consent is required. You may withdraw your consent at any time.
6. Cookies and Similar Technologies
We use cookies that are strictly necessary for the Website to function. Analytics, advertising and remarketing cookies are only placed with your consent, which you can give, refuse or withdraw at any time through the cookie banner or settings on the Website. You can also control cookies through your browser settings. For more details, please see our Cookie Policy.
7. Third-Party Services We Use
We use trusted third-party services to operate the Website and our business. Depending on the service, these may process the personal data indicated below.
- Analytics: Google Analytics 4, Meta Events Manager (cookies, usage data, session statistics).
- Advertising and remarketing: Meta Pixel, Google Ads (cookies, usage data).
- Tag and traffic management: Google Tag Manager, Cloudflare (usage data, cookies, IP address).
- Hosting: our website hosting provider (usage data, server logs).
- Communication and messaging: WhatsApp Business, live chat, contact forms, newsletter and mailing list services (name, email, phone number, messages).
- Productivity tools: Google Workspace (name, email, phone number, correspondence).
- Customer management: the Y&L Charter CRM (name, email, country, enquiry and booking details).
- Content display: Google Fonts, YouTube, Vimeo (usage data, IP address).
- Social media features: Facebook, Instagram, LinkedIn, X (Twitter) and Pinterest buttons or embedded content (cookies, usage data).
8. Sharing Your Personal Data
We do not sell or rent your personal data. We share it only where necessary, with:
- Vessel operators and charter partners you book with, so that they can deliver your charter and prepare the required documents;
- Payment service providers and financial institutions that process your payments;
- Service providers that support our business, such as hosting, email, CRM, analytics and marketing providers, who act on our instructions and are bound by confidentiality and data protection obligations;
- Other companies within the Y&L Charter group, where necessary to handle your enquiry or booking;
- Competent public authorities, such as port, tax or law enforcement authorities, where required by law or necessary to prevent fraud or protect our rights; and
- A buyer or successor in the event of a merger, acquisition or sale of all or part of our business, subject to this Privacy Policy.
9. International Data Transfers
Some of our service providers may process personal data outside the European Economic Area (EEA). Where this happens, we make sure appropriate safeguards are in place, such as a European Commission adequacy decision (including the EU–US Data Privacy Framework, where applicable) or the European Commission’s Standard Contractual Clauses. You can contact us for more information about these safeguards.
10. How Long We Keep Your Data
We keep personal data only for as long as necessary for the purposes described in this Privacy Policy. In particular:
- enquiry data is kept for as long as needed to handle your request and any follow-up;
- booking, invoicing and payment records are kept for the period required by Greek tax and accounting law;
- after your charter, we may keep your name and email address to stay in touch with you, unless you ask us to stop; and
- marketing data is kept until you unsubscribe or withdraw your consent.
When personal data is no longer needed, we delete or anonymise it securely.
11. How We Protect Your Data
We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse or alteration, including encrypted connections (HTTPS) and access restricted to authorised personnel. If a personal data breach is likely to result in a high risk to your rights and freedoms, we will notify you and the competent supervisory authority as required by law.
12. Your Rights
Under the GDPR, you have the right to:
- Access your personal data and receive a copy of it;
- Rectify inaccurate or incomplete data;
- Erase your data (“right to be forgotten”), where there is no overriding reason for us to keep it;
- Restrict the processing of your data in certain circumstances;
- Object to processing based on our legitimate interests, and to direct marketing at any time;
- Data portability, receiving data you provided to us in a structured, commonly used and machine-readable format, or having it transferred to another controller where technically feasible;
- Withdraw your consent at any time, without affecting the lawfulness of processing carried out before withdrawal; and
- Not be subject to a decision based solely on automated processing, including profiling, that produces legal or similarly significant effects on you. We do not make such decisions.
To exercise any of these rights, email us at contact@yachtgreececharter.com. We will respond within one month. Exercising your rights is free of charge, unless a request is manifestly unfounded or excessive. We may ask you to verify your identity before responding.
You also have the right to lodge a complaint with the Hellenic Data Protection Authority (www.dpa.gr), 1–3 Kifissias Avenue, 115 23 Athens, Greece, or with the supervisory authority in your country of residence.
13. Opting Out of Marketing and Interest-Based Advertising
You can unsubscribe from our emails at any time using the link in each message or by contacting us. You can also limit interest-based advertising through your cookie settings on the Website, Google Ads Settings, Facebook ad preferences and your device’s advertising settings.
14. Children
Our services are intended for adults. Charter bookings must be made by a person aged 18 or over. We do not knowingly collect personal data directly from children; information about minors travelling as guests is provided by the adult making the booking and used only to arrange the charter.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date. Where changes are significant, we will take reasonable steps to inform you, for example by email.
16. Contact Us
For any questions about this Privacy Policy or how we handle your personal data, please contact:
Y&L Charter Yacht Charters
Email: contact@yachtgreececharter.com
Telephone: +30 6975708949